Terms & conditions

PERSONAL DATA

John Henric is responsible under the Swedish Personal Data Act (1998:204) for the processing of the personal data which you as a customer provide us with. By providing us with your data you consent to John Henric using the collected data to fulfill our obligations to you, thereby providing you with the highest level of service possible. The aim of the processing and registration of your data is solely to prepare, process and complete your order, to improve our customer service and for marketing purposes John Henric will not transfer your personal data to any third party for the purpose of marketing.

Data which is transferred to a third party is solely used in order to fulfill John Henric’s obligations to you as a customer. John Henric may transfer data to John Henric’s sub-contractors in connection with deliveries (for example your address which is necessary to our suppliers and shipping agents in order for them to deliver your order).

John Henric only processes your data as long as it is necessary in order to carry out John Henric’s services, or during any period of time which is prescribed by law. After this, your data will be deleted. If you wish to change your registered personal data or if you have any questions on which personal data we have registered please contact us: customercare@johnhenric.se.

NEWSLETTER

By subscribing to our newsletter, you agree to occasionally receive our newsletters and latest offers. You can always unsubscribe afterwards. You may at any time write to John Henric and withdraw your consent to letting John Henric use your data for marketing purposes. If you wish to change your registered personal data or if you have any questions on which personal data we have registered please contact us: customercare@johnhenric.com

CONFIDENTIALITY

John Henric recognizes the importance of protecting our customers’ privacy. We ensure that all information that you provide us with when using our services on John Henric’s webshop are protected.

John Henric has taken technical and organizational measures in order to protect all data from unintended changes, unauthorized access or distribution, accidental loss and any other form of unauthorized use. However, John Henric cannot at all times guarantee that the Webshop is free from technical defects, viruses or spam. Some functions on the Webshop may be inaccessible during short periods for the purposes of maintenance and updates.

LINKS

www.johnhenric.com may contain links to other websites which do not fall under John Henric’s supervision. John Henric cannot accept any responsibility for the content or for the protection of privacy of these websites, but provides these links in order to aid our customers to find further information.

RESPONSIBILITY

John Henric is not responsible for the technical equipment and software which is needed to use the webshop. During short periods of time there may be maintenance disruptions etc. and John Henric is not responsible for any disturbances, disruptions or other problems that may occur in connection with this. John Henric cannot guarantee that the webshop at all times will be free from defects such as viruses or spam.

Neither may John Henric be held responsible for any misprints, and reserves itself against any errors in pictures and texts. John Henric’s liability for any claims (including indemnity) is under all circumstances, except for in cases arising out of wilful conduct or gross negligence, limited to the amount equivalent to the price of the item (or items) which is/are the matter of dispute. John Henric is never liable for consequential damages.

HOW WE USE COOKIES

When visiting John Henric’s website we may store some information on your computer in the form of a “cookie”. Cookies are used by many websites to give the visitors access to certain functions. The information that is stored in the cookie may also be used to keep track of the visitor’s behavior on the website.

There are two types of cookies: the first cookie is stored as a file on your computer for a longer period of time. It is used to identify if there has been any previous contact between us and your computer. The second type is called a session cookie which is temporarily stored in the computer’s memory during the time you are browsing the website. The session cookie will not be stored in your web browser for a long period of time, but disappears when you close your browser session.

Cookies are used by John Henric to enable selection of language, to obtain statistics over visitors and to collect information about your preferences when you navigate on the website. In this way we hope to enhance our ability to address relevant information directly to our customers.

If not otherwise stated, John Henric does not use cookies in order to collect personal data.

If you do not accept John Henric’s use of cookies on the website you may configure your browser settings to prevent it from accepting cookies. If you choose to do so however we cannot guarantee that all functions on the website will work as intended.

FORCE MAJEURE

Force majeure occurs when external circumstances substantially prevents the performance of an obligation under the agreement, for example war, state intervention, strikes, staff’s illness, shipping disturbances, restrictions on energy supplies, bans, restrictions, declined permissions, import and export restrictions, natural disasters, accidents etc. which reasonably could not have been foreseen when entering into the agreement and which reasonably could not have been avoided or overcome. This applies both to John Henric and to John Henric’s sub-contractors.

In the event of force majeure John Henric’s obligations are deferred. If the period of force majeure is not of a temporary nature, you as well as John Henric have the right to cancel the purchase agreement without any obligation to pay indemnity arising. Such measures are carried out by contacting John Henric’s customer service. DISPUTES

If a dispute regarding these terms and conditions should arise, the consumer should contact John Henric’s customer service and try to resolve the disagreement as a first step. A dispute arising out of these terms and conditions shall be brought to the court in the place where the defendant resides. The consumer may also, in accordance with the regulations in the Swedish Code of Judicial Procedure (1942:740) bring a suit to the court in the place where the consumer resides. COPYRIGHT

The content of the webshop is copyright-protected and is the property of John Henric. All intellectual property rights to the content of the webshop belong to John Henric. It is allowed to download, print, copy and blog about the material on the webshop for your own personal purposes, however not for business purposes. This presumes that the material is not changed and that all intellectual property rights remain reserved John Henric. It is allowed to link to the webshop, but without using John Henric’s symbols or trademarks. All rights reserved. Photographs on the webshop are not to be copied.

Controller of personal data

John Henric AB Hyllie Boulevard 40 215 35 Malmö Sweden Email: info@johnhenric.se Companies register: Bolagsverket/Swedish Companies Registration Company registration number: 556769-2925VAT registration number: VAT NO. SE556769292501

Retours prolongés jusqu’au 07/01/2026

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