Feel free to contact us for any assistance you may require, our customer service team will happily help you with all your questions, from help with sizes and material to shipping & returns. We usually get back to you within 1-2 business days. Please note that the reply during special occasions such as special promotions and holidays can take longer time. Please note that Black Week is one of the most burdened weeks during the year and therefore it can take a little longer for our customercare to answer. But don’t worry, they are working as efficiently as they can to answer you as fast as possible.

If you wish to get in contact with us, click here

John Henric Online Customer Service Opening Hours .

Monday - Friday: 09:00 – 16:00 CET
Closed for lunch: 12:00 – 13:00 CET

Customer service is closed on:
April 18 – Good Friday
April 21 – Easter Monday
May 1 – Labour Day
May 29 – Ascension Day
June 6 – Sweden’s National Day
June 20 – Midsummer’s Eve
December 24 – Christmas Eve
December 25 – Christmas Day
December 26 – Boxing Day
December 31 – New Year’s Eve
January 1, 2026 – New Year’s Day

Wish you an amazing day,

John Henric Team