Return Policy

All returns are subject to a 5,9 EUR handling fee deducted from the refund.

We have extended returns until 7th of January 2026 on orders made after the 6th of November 2025.

To be eligible for return, items must:

• Be in original condition
• Have all labels attached
• Be unworn, unwashed, and free from stains, odors, perfume, or pet hair

Returns not meeting these criteria will incur a €10 fee.

Note: For hygiene reasons, boxer shorts with removed packaging are non-refundable.

Return Process

1. Register your return:
   Use our return portal here with your order number and email.
2. Prepare the package:
   Use original packaging or a suitable alternative. Return separate orders individually.
3. Get a return label:
   Use the label included in your package. If not received, contact us here for a new one.
4. Drop off the package:
   Visit a UPS Service Point. Keep your tracking number safe to monitor your return.

Reclaims

If your product is defective, email [email protected] with:

• Order number
• Product name or article number
• Photos of the defect
• Description of the defect and how it occurred

Each claim is manually reviewed. Unapproved claims will not be returned and are subject to a €10 fee.

Refunds

Refunds are processed within 7 working days of receiving the return.

Allow 2–3 additional days for the refund to appear in your account.

You’ll receive a confirmation email when your return has been processed. If not received, contact us here.

Exchanges

We do not offer exchanges.

Please return your product(s) and place a new order.

Used a discount code? Contact us here and we’ll assist you.