Delivery Details


Shipping Information

Shipping Costs

Free shipping on all orders over $150.

Orders under $150 are shipped with a $19 freight cost.

Delivery Details

  • We deliver Monday to Friday via UPS.
  • Orders are processed the same day or the next business day.
  • You’ll see available delivery options and estimated times at checkout.
  • Please note: We do not ship to PO Boxes.

Shipping Methods

  • UPS Expedited Home: 3–5 business days – $22 or FREE over $150
  • UPS Express Delivery Home: 1–3 business days – $29
  • FedEx International Connect Plus: 3–5 business days – $19 or FREE over $150

Shipping Confirmation & Tracking

You’ll receive a shipping confirmation email with a tracking link once your order ships.

If you haven’t received one within 1–3 business days, check your junk folder or contact us.

Delivery Delays

Please note that during holiday periods or promotions (e.g. Black Week), deliveries may take longer due to higher volumes. We always do our best to deliver on time.

Unclaimed Packages

Unclaimed packages will incur a $10 fee, deducted from your refund.

If you no longer want your package, you must receive and return it instead of leaving it unclaimed.

VAT & Customs Duties

  • No extra charges – We cover all VAT, duties, and clearance fees.
  • If you’re charged by UPS, please contact us and we’ll resolve it.
  • For more details, reach out to your local customs office.

Change Delivery Address

If you've entered the wrong address, contact us immediately. Depending on the status of your order, we may or may not be able to update it.

Once confirmed, changes to address, size, or products are no longer possible.

Cancel Your Order

To cancel, please contact us as soon as possible.

If the order has already been processed, cancellation may not be possible. In that case, please follow our return process.

Where Is My Order?

Use the tracking link in your shipping confirmation email to follow your shipment.

If the status hasn’t updated in 2–3 business days, please contact us and we’ll assist you.

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