-20% Merino Wool
John Henric offers free shipping worldwide with UPS! The delivery time differ between countries, you will see the total delivery days for our different services when you enter your address in our checkout. We always pack your order the same day or the day after you have ordered (business days only). Please note that during peak period there might be slight delays in delivery time.
We send out a delivery notification to your applied email as soon as your order has been received by our warehouse (no later than 1-2 business days after your order has been placed). If you haven’t received a delivery notification 2 business days after you ordered, please double check that it has not ended up in your trash inbox. If not, contact us at [email protected] and we will help you further.
Change delivery address
Please contact us immediately at [email protected] if you have entered the wrong delivery address on your order. Unfortunately, we can’t promise that we will have time to make your desired adjustments, but we will help you as best we can. We kindly ask you to always double check the address before completing your order.
Where is my order?
Once your order is shipped from our warehouse, you will receive a tracking link where you can follow your order on its way to you! If you haven't received a tracking link 1-2 business days after placing your order, contact us at [email protected] and we will help you.